The resources below have been curated in the hope of providing new and experienced practitioners of Human & Organizational Performance a helpful go-to list of relevant information for both professional development and persuasion.

Videos

Being Human - Energy Institute

Safety, Leadership, and Learning: a practical guide to HOP - Norsk Industri

Steven Shorrock: Human Error - CIEHF

Lectures on the Study of Cognitive Work: Dr. Richard Cook - Adaptive Capacity Labs (YouTube)

The role of monitoring in proactive safety and performance management - Christine Jefferies

Terry Fairbanks and Thomas Loveday: Human Factors in Clinical Practice - VMIA

It’s not you. Bad doors are everywhere. - Vox

Don Norman: Principles of Human-Centered Design - NNgroup

Pat Ebright: Sharp End / Blunt End Model - Mentors Gallery

Pat Ebright: Complex Adaptive Systems Theory - Mentors Gallery

What is Systems Thinking? - MIT xPRO

How Systems Thinking is Used to Manage Complexity - MIT xPRO

Mental Models Can Be Deadly - Cabrera Research Lab

Systems Thinking: A little film about a big idea - Cabrera Research Lab

Introduction to Complex Adaptive Systems (CAS) - Cabrera Research Lab

Systems Thinking: A new direction in healthcare incident investigation - NHS

Accelerating Systems Thinking: A Cognitive Whiteboard Animation - Loughborough University - The Health Foundation Project

Human Factors: A Quick Guide - NHS

Human Factors in Health and Social Care - NHS

David Woods on Human Factors - APROCTA

Two views on Human Error - Lund University

Was it technical failure of human error? - Lund University

Three analytical traps in accident investigation - Lund University

Todd Conklin Explains Human Performance - PSC2013 / Katch Kan

5 Principles of HOP - Todd Conklin

Sidney Dekker on Why Things Go Wrong

Sidney Dekker on Safety Differently

Suzette Woodward on Safety-II - NHS Improvement

David Woods: Why do reliable systems fail? - 2022 Adobe Summit Talk

John Allspaw: Resilience Engineering Explained in 5 Minutes - DevOpDays2020

John Allspaw: Blameless Post Mortems - Code for America

Richard Cook: A Few Observations on the Marvelous Resilience of Bone - REDeploy

Edgar Schein: Culture Fundamentals

Edgar Schein: Humble Inquiry

Amy Edmondson: Building a psychologically safe workplace - TEDxHGSE

Annie’s Story: How a systems approach can change safety culture - MedStar Health

What is HOP - Pankow Builders

HOP Principle 1: People Make Mistakes - Pankow Builders

HOP Principle 2: Blame Fixes Nothing - Pankow Builders

HOP Principle 3: Context Drives Behavior - Pankow Builders

HOP Principle 4: Learning and Improving is Vital - Pankow Builders

HOP Principle 5: How We React Matters - Pankow Builders

The modern view of incident causation - The Energy Institute

Human performance - what does it mean? - The Energy Institute

Human Performance Case Study - The Energy Institute

Cognitive Systems Engineering Opens the Door to New Possibilities - Layla Akilan | TEDxDayton

Closed Loop Communication - edutechHPA

Closed Loop Communication: marine example - Chevron Consultants

Guardians of The Galaxy Vol 2: Baby Groot Bomb Scene

Human Error in Maintenance: Part 1 of 3 - NASA Engineering and Safety Center

Human Factors Design Considerations for Complex Systems - NASA Engineering and Safety Center

Learning From Normal Work - Marcin Nazaruk

Just Culture -Sidney Dekker

Doing Safety Differently - Sidney Dekker

Complexity of Failure - Sidney Dekker

Books Written By Us and Others

Do Quality Differently - Berry and Wilson

The Field Guide to Understanding ‘Human Error’ - Sidney Dekker

Pre-Accident Investigations: An Introduction to Organizational Safety - Todd Conklin

The 5 Principles of Human Performance - Todd Conklin

Bob’s Guide to Operational Learning - Bob Edwards and Andrea Baker

Safety Differently - Sidney Dekker

Safety-I and Safety-II - Erik Hollnagel

Barrier and Accident Prevention - Erik Hollnagel

Risk-Based Thinking - Tony Muschara

Critical Steps - Tony Muschara et al

Managing the Risks of Organizational Accidents - James Reason

Behind Human Error - David Woods et al

Managing the Unexpected - Karl Weick and Kathleen Sutcliffe

The Design of Everyday Things - Don Norman

Resilience Engineering: Concepts and Precepts - David Woods and Erik Hollnagel

Resilience Engineering in Practice - Erik Hollnagel et al

Organizational Culture & Leadership - Edgar Schein

Humble Inquiry - Edgar Schein

Humble Consulting - Edgar Schein

The Fearless Organization - Amy Edmondson

Team of Teams - Stanley McChrystal

The Tyranny of Metrics - Jerry Muller

This is Lean - Niklas Modig and Par Ahlstrom

Thinking, Fast and Slow - Daniel Kahneman

Still Not Safe - Robert Wears and Kathleen Sutcliffe

What’s Your Problem? - Thomas Wedell-Wedellsborg

Frame Innovation: Create New Thinking by Design - Kees Dorst

Notes on Design: How Creative Practice Works - Kees Dorst

Visual Intelligence: Sharpen Your Perception, Change Your Life - Amy Herman

Foundations of Safety Science: A Century of Understanding Accidents and Disasters - Sidney Dekker

Designing for People: An Introduction of Human Factors Engineering - John Lee et al

Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-Being in the Real World - Steven Shorrock and Claire Williams

Kodak’s Ergonomic Design for People at Work - The Eastman Kodak Company

Friendly Fire: The Accidental Shootdown of U.S. Black Hawks over Northern Iraq - Scott Snook

Leadership Is An Art - Max De Pree

Extreme Ownership - Jocko Willink and Lei Babin

Steel My Soldiers' Hearts: The Hopeless to Hardcore Transformation of U.S. Army, 4th Battalion, 39th Infantry, Vietnam - David Hackworth

Healthy Work: Stress, Productivity, and the Reconstruction Of Working Life - Robert Karasek and Tores Theorell

Flow: The Psychology of Optimal Experience - Mihaly Csikszentmihalyi

Podcasts

Pre-Accident Investigation Podcast - Todd Conklin

A HOP Podcast (with no name) - Andrea Baker

The Safety of Work Podcast - Drew Rae and David Provan